Google Blogs Alert for: understanding real issue
What I've Learned From Sales, Part I: Don't Feed the Trolls
By Reginald Braithwaite
On the other hand, if you do not discover their real problem, ... Although there are various models for understanding people's ... Tell me, what would you say is the most pressing issue facing your development team right now?" ...
Raganwald - http://weblog.raganwald.com/
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